All full-day online training sessions are from 9:00 am to 4:30 pm.
Full licenses are provided for training.
Termination of the contract (cancellation) is possible for both parties at any time, without giving reasons, and must be in written form.
Participants may terminate the contract at no charge up to 1 week before the start of the training session. After that, a cancellation fee of 50% of the training fee is charged. For cancellations 2 or fewer days before the training session, the cancellation fee is 100% of the training fee. Failing to attend a booked training session, also in case of illness, is equivalent to the latter cancellation.
Incurred cancellation fees are due and payable immediately.
A participant may name a substitute participant at any time before the training session begins.
There is no claim to the reimbursement of costs if the participant cannot take part in the training session due to inadequate technical equipment.
ProVI GmbH reserves the right to cancel or reschedule training sessions for organizational reasons (for example, when the required minimum number of participants is not reached, if the trainer is absent or falls ill, or in case of force majeure).
ProVI GmbH reserves the right to cancel or reschedule all virtual training up to 14 days before the start of the training session.
Participants will be notified as soon as possible in such cases. Rescheduling to a different date is attempted at no charge.
If this is not possible, the registration is canceled at no charge. Further claims are excluded.
How can we help you? Write to us.
We look forward to hearing from you!